Refund policy
Return & Refund Policy
Thank you for shopping at [J G Habib store]! We want you to be completely satisfied with your purchase. If you're not happy with your order, we're here to help.
Returns
We accept returns within [14 days] of the delivery date.
To be eligible for a return:
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The item must be unused and in the same condition that you received it.
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It must also be in the original packaging.
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You’ll need the receipt or proof of purchase.
To initiate a return, contact us at [jamsheedhabib123@gmail.com]. We’ll send you a return shipping label and instructions on how and where to send your package.
Unacceptable Disputes.
a. The buyer does not like it.
b. The product description is not real.
c. Products smell unusual.
d. The buyer ordered the wrong items or SKU.
e. The shipping address was provided incorrectly.
f. Product difference was negotiated in advance.
g. Tracking information deleted by logistics companies or local post offices.
h. In some cases, packages returned/discarded/detained due to the consignee’s failure to comply with the work of customs clearance in line with the foreign trade policies of certain countries.
Refunds
Once we receive and inspect your return, we’ll let you know if the refund was approved.
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If approved, you’ll be automatically refunded on your original payment method.
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Please allow 5–10 business days for the refund to process and appear on your statement.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item for the same one, email us at [jamsheedhabib123@gmail.com].
Shipping
Return shipping costs are:
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Covered by us if the return is due to our error (wrong item, defective product).
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The customer’s responsibility for all other return reasons.
Contact Us
If you have any questions about returns or refunds, feel free to contact us at:
[J G Habib store]
Email: [jamsheedhabib123@gmail.com]